NOW UNTIL 3/31, GET AN EXTRA DAY PASS WHEN YOU PURCHASE 10 DAY PASSES FOR $110!

FAQ

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ARE SOCKS REQUIRED FOR BOTH KIDS AND ADULTS?

We are committed to cleanliness! Your child’s health and safety are very important to us. In order to enter our facilities, everyone is required to remove their shoes and adults are required to wear socks with no exceptions. For safety and to prevent slipping or falling, we allow children age 5 and under to be barefoot. We want our playground to be the cleanest place possible for your child to play. Shoes can unintentionally track in dirt from the outside as well as harmful germs.


Babies crawl on the floor, touching and exploring their surroundings, and little hands go Into little mouths. For your convenience, pairs of brand new socks are available for $2, should you forget them. 

HOW OFTEN DO YOU SANITIZE?

We sanitize and wipe down surfaces throughout the day with eco-friendly and regular cleaning products, as well as sanitizing the whole facility at the end of each day.


We understand that babies often explore with their mouths so we ask that any toys that have been in their little mouths be put in the 'DIRTY' bucket when they are do.

WHAT IF A KID IS SICK?

Health and safety is our priority! If you or your child have fever, yellow or green runny nose, diarrhea, or is vomiting, please stay home. If we see that a child has come in and may be sick, you will kindly be asked to leave and return on another day when your child is well. In consideration of others, we ask that you or your child be free of symptoms for at least 24 hours. 

IS A WAIVER REQUIRED?

Yes. A Waiver and a Release form are required to be filled out by the parent or legal guardian of each child entering our facility during the initial visit. Once completed, it will be kept on file for all future visits. To reduce wait time in the sign-in process, you may download + complete these forms here

ARE DROP OFFS ALLOWED?

No, all children must be supervised by their caregivers and caregivers must remain onsite. The Greenhouse Playhouse is not responsible for any injuries or lost items.

CAN AN ADULT COME IN TO THE FACILITY WITHOUT AT CHILD?

Child safety is our first priority, unless you are attending a birthday party, no adults are allowed in our facility unless with a child.

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ARE STROLLERS ALLOWED?

As with shoes, strollers are not permitted in the play space for hygiene reasons. However, we do have stroller parking in the check-in area for your convenience.

WHAT ARE THE RULES OF CONDUCT?

There is no wild or reckless play. If any child is playing in a reckless manner either themselves and/or towards others, they will be asked to take a few minutes break. We will work with parents to discourage reckless or wild behavior. If hazardous or reckless behavior continues, our staff may need to ask you to leave for the day. Please familiarize yourself with our playground rules here.

CAN WE BRING IN OUTSIDE FOOD?

Yes, at our discretion. You may bring drinks and food for yourself or your children including juice, water, coffee/tea, breast milk, formula, snacks etc. There are tables and seating area by the cubbies. For sanitary reasons, no food or drink are allowed in the play area. No alcoholic beverages are allowed in the facility. We are a "nut aware" facility and ask that you be courteous to others and recognize that there are many allergies, so please clean up after yourselves.

ARE OLDER SIBLINGS WELCOME?

The Greenhouse Playhouse caters entirely to the younger ones, from birth to age 5, to insure the safety of the little ones. Older siblings are welcome when accompanied by their 5 and under siblings, but we ask that they play appropriately with regards to the littler guests.

IS RE-ENTRY ALLOWED?

Yes, Day Passes are good for the day.

DO YOU OFFER CLASSES OR HAVE OTHER ACTIVITIES/EVENTS?

Check our Calendar page for upcoming events and classes!